Product Care & Maintenance Instructions

Outdoor Care & Maintenance Instructions

There are many factors that will affect the look of your furniture over time such as sun exposure, salt, dust, rain and moisture. The key to the longevity of your new furniture is maintenance. Protecting your furniture from the elements and regular cleaning is essential. See below for instructions

Karri Gum
  • Your furniture has already been factory treated with an oil preservative, however you MUST after unpacking and assembling your furniture, thoroughly wipe clean your furniture removing any dust particles, then lightly re oil the furniture and let dry. Immediate Oiling of your furniture is crucial to the longevity of your furniture.
  • After oiling wipe off excess oil, then allow the oil to dry for 4 hours, and then wipe off again with a clean rag removing any excess oil that may not have penetrated into the timber. Repeat wiping off excess oil if necessary. Your furniture is now protected however repeat applications of the hardwood timber oil may be required. Before re- oiling check your furniture for any residue build up, if this occurs a light sanding may be required. Note: The frequency of oiling will vary according to the climatic conditions in your area and direct exposure to the elements your furniture is subjected too. We recommend Karri Gum timber needs to be oiled a minimum of three times a year.
  • If Karri Gum furniture is neglected with prolonged unprotected exposure to the elements this will cause the timber to discolour to a silvery grey, checking and hairline cracks may appear if in the event your setting does discolour to restore the timber, sanding and oiling will be required. We recommend the furniture be stored with undercover protection during wintertime and in wet seasons.
  • All timber furniture goes through a settling in period, fasteners must be tightened regularly. Do not leave fasteners untightened as this can cause furniture damage. Karri Gum timber is kiln dried under strict guidelines. Upon purchasing your furniture small hairline cracks may appear, this is part of the drying process of this particular timber species, these cracks will not deter the durability of the furniture, 3% shrinkage may occur in this species of timber.
  • WARNING: Staining on Tuscan or light coloured pavers may occur from sap leeching and dust particles if the timber is not cleaned properly and weathered correctly, hose down your furniture and clean thoroughly before placing your furniture on light coloured pavers.

Acacia Wood
  • To clean the painted furniture frame simply wash it with soapy water using a soft cloth or soft brush. Then rinse off the furniture and dry with soft clean cloth. Regularity of cleaning will be dependent on use. Once per month is the minimum recommended cleaning schedule.
  • During winter or periods of rain, ensure to store furniture in a dry well-ventilated area or alternatively use a waterproof furniture cover. This will help prevent excessive shrinkage or expansion of timber and protect the painted finish. Cushions should be kept indoors when not in use.
  • When making repairs ensure to prepare the affected area properly. Clean the damaged area first and free from all dirt & dust. Acrylic paint is recommended. Shake paint container well then apply paint with the required brush. Allow plenty of drying time and a minimum of twelve hours before using the furniture again.

Outdoor Umbrellas
  • Never force your umbrella open. Ease out the ribs, then use pulley or other opening mechanism
  • Do not leave the umbrella open in windy conditions
  • Anchor the umbrella securely to a base
  • When closing the umbrella down, ease the fabric out from each rib to avoid abrasion
  • Store in dry conditions
  • To Clean: Use a soft brush to brush off loose dirt (Note: Expect the Fijian Umbrellas due to Tassels) Apply a solution of mild natural soap in luke warm water. Rinse several times with clean water to remove soap
  • DO NOT USE solvents or harsh detergents. Special surface impregnations may have been applied to the fabric and may be removed by regular cleaning.

  • Do not drop, drag or strike the glass
  • Do not sit or stand upon the glass surfaces
  • Do not place very hot or cold items on the glass unless adequately thick table mats are used to prevent such items coming in contact with the glass
  • Do not place heavy objects on glass
  • Avoid scratching the glass or using as a chopping surface
  • Do not strike the glass with hard or pointed items
  • When cleaning the glass panels, use a damp cloth with washing liquid or soft soap if necessary. Do not use washing powders or any other substances containing abrasives that may potentially scratch the glass.

  • For daily care and spills, simply wipe clean using a soft, dry cloth. To remove dirt and grime, simply rinse with fresh water or periodically clean using a sponge and mild detergent solution as required.
  • To protect the finish, avoid the use of abrasive chemicals, harsh cleaners and rough cleaning pads.
  • Aluminium resists rust and moisture damage better than other materials, however for any outdoor furniture exposed to direct sunlight or the everyday elements, we recommend the use of outdoor furniture covers to prolong the life of your outdoor furniture.

Cushion Care
  • Please keep cushions dry, vacuum regularly, and avoid leaving in direct sunlight for long periods of time.
  • To spot clean, use mild soap and water with a soft cloth and sponge affected area. Once clean, rinse with clean water and pat dry with a soft cloth. Do not use solvents; do not dry clean or machine wash.
  • For stubborn stains commercially available fabric cleaners can be used following the application instructions on the product. Test on an inconspicuous area first.
  • For cushions exposed to direct sunlight or the everyday elements, we recommend storage of cushions when not in use.