90 Day Sleep Easy Guarantee
Here at Target Furniture, we believe all kiwis deserve a great night's sleep at an affordable price, and we are passionate about finding you the mattress of your dreams.
Now you can rest easy knowing our 90-day Sleep Easy Guarantee has gotcha covered!
How the 90 Day Sleep Easy
We do ask that you sleep on your new mattress for a minimum of 30 nights as it can take some time for the comfort layers of a new mattress to settle and for you to adjust to your new mattress.Still tossing & turning?
If you find it's just not working out and you can't seem to get comfortable - no sweat! It may just be a sign that the mattress isn't the right fit for your needs, and it's time to go back to the drawing board.
Get in touch, and our expert team will happily help you find the perfect match.
The Sleep Easy Guarantee 90-day trial period starts from the day of delivery/collection.
Need to make a switch?
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Your bed frame or mattress base make a world of difference in how soft or firm your mattress feels at home. Your mattress is only as good as the base you put it on. Sometimes just upgrading the mattress isn't enough. If your bed base is broken, sagging or worn out, it will affect the way your mattress feels and performs over time.
Your brand-new mattress may feel a little different (most likely firmer) from the one you tried out and loved in the store.
Keep in mind, lots of other people tried out that floor model, too, softening it up over time. What this means is that with regular use, the comfort layers of your mattress will soften up too.
The first few nights on a new mattress will probably feel super strange or unfamiliar- especially if you are changing up comfort levels from your previous mattress.
Don't worry, that's totally normal! Just like a brand new pair of sneakers, a new mattress can take some time to "break-in" and feel comfortable. Whether you loved or hated your old mattress, your body was used to making all sorts of micro-adjustments throughout the night.
So don't panic if you don't sleep well the first night on the new mattress, or if you wake up feeling a little different. It is going to take your body a while to adjust to this new sleeping surface.
We genuinely want to ensure our customers find the mattress of their dreams! (we can't help a pun) So, what happens if you've been sleeping on your new mattress consistently for at least 30 days, and no matter what, you still can't get comfortable?
It may just be a sign that the mattress isn't the right fit for your needs, and it's time to go back to the drawing board. That's okay! You can rest easy knowing our 90 Day Sleep Guarantee has you covered. Our team will happily help you find the perfect match.
The Sleep-Easy Guarantee applies to mattresses only. The guarantee is void if the mattress shows any visible signs of abnormal wear, including but not limited to: stains, rips, unusual smells. The guarantee and therefore exchange will also be void if the mattress is damaged. The use of a waterproof mattress protector is strongly encouraged.
The mattress must be used/placed on a suitable mattress base or slat bed.
We recommend that you to sleep on your new mattress for it at least 30 nights. It can take a couple of weeks for the comfort layers of a new mattress to settle. We also know your new mattress may feel different to your old mattress and it can take time for your body to adjust.
The Sleep-Easy Guarantee is for an exchange not a full refund. The replacement mattress must be of greater or equal value to the initial mattress. If you would like to upgrade your mattress, all we ask is that you pay the difference between the original purchase price and the price of the replacement chosen.
When returning your mattress, it is your responsibility to ensure the mattress is returned un-damaged. To help with this Target can either arrange to have the mattress collected from your home or provide you with a mattress cover (free of charge) so you can arrange to have it dropped back to one of our locations. Collection & Delivery charges will apply as normal for the exchange of the mattress.
Clearance items and floor models are exempt from the Sleep-Easy Guarantee.
The Sleep-Easy Guarantee does not affect your rights in relation to your supplier warranty or the consumer guarantees act, where applicable.
The Sleep-Easy Guarantee only applies to the original purchaser and is limited to one exchange per original purchase.
The 90 day Sleep-Easy Guarantee commences from the day of collection or delivery of the mattress.